Vivint Security Systems Review

Smart home control with icons in kitchen interior in the evening. ( 3d render )

Vivint provides professionally installed smart home security to fit any location with 24/7 customer support and monitoring. Headquartered in the US, the company employs 11,000 people and covers North America and Canada. Home automation is a big part of the business and their security offerings can be customized to suit both residential and commercial properties.

With a wide range of smart security devices to choose from, Vivint can offer simple surveillance with indoor and outdoor IP cameras or smart sensors and alarms capable of detecting smoke, CO2 and intruders. The same system can also automate many aspects of the home, such as smart locks, lights, and thermostats. A basic security package that suits a small to medium business starts at $599 for equipment and $53.99 per month for maintenance and 24/7 monitoring.

Plans and prices

The total cost of a vivint vs simplisafe security system is quite high because it includes more sophisticated equipment than most of its rivals. It also requires a professional installation charge and an ongoing subscription fee. The starting price for a security package suitable for an SMB is $599 for the equipment, plus a subscription fee of $54 per month for ongoing service. There is a flat fee of $49 for installation. The cost of the equipment seems high, but you can own everything, unlike ADT, where the hardware belongs to ADT at the end of the contract. A monthly subscription is available as an alternative to a long contract, but only if the equipment is purchased upfront rather than financed.

This plan includes three door or window entry sensors, a motion sensor, a key fob with an integrated panic button, and a sophisticated wall panel that gives you touchscreen control over all your connected smart devices. You can add many more sensors, cameras, and home automation devices to this setup for an additional cost, but financing is available to secure them for a small monthly fee. Simply contact Vivint through the website for a free estimate. You are entitled to a 30 day money back guarantee, whichever you choose.


Vivint is able to offer a particularly feature-rich smart security solution due to its wide range of high-tech hardware. There are separate smart sensors to detect door and window movement, glass breakage, movement, smoke, CO2, tilt, flood and freezing. Then there are five different security cameras that cover all kinds of indoor and outdoor surveillance, plus a choice of two doorbell cameras. There are also smart locks and electronic key fobs, wall panels and a Vivint thermostat available.

Because Vivint’s equipment uses Z-Wave technology, it’s widely compatible with other smart home technologies like the Nest thermostat and Philips Hue lighting. The various available touch screen wall panels allow you to view images from the cameras as well as operate all products connected to the system. Vivint IP cameras are high definition and can be adjusted so that their motion sensors are not triggered by erroneous movement such as passing cars and pets. The various sensors connect wirelessly to the Vivint Smart Hub, which has a built-in battery backup and cellular chip. That means if your power and Wi-Fi go out, your hub can still communicate and raise the alarm.

In addition to detecting and recording break-ins, a Vivint system can deter them with smart lights that turn on at set times and cameras and alarms that emit noise to scare off intruders. Vivint Doorbell Pro has a red LED ring that lights up when it detects that someone is picking up a package left at the door. If that happens, a 65dB speaker will let the would-be thief know they are on camera. There is no high visibility bell like the one ADT has, but there are stickers to warn that your property is alarmed. The Vivint system can be controlled from your phone with an iOS/Android app that has been highly rated by users.

Support for

Vivint is a relatively new monitored security outfit, but it’s already a big one with 11,000 people on the payroll providing 24/7 support to clients in the US and Canada. Those customers can expect a quick response from trained professionals whenever their alarms are triggered. In the first instance, the customer and personally chosen key holders will receive a call and/or message from the monitoring center, but if they cannot be contacted and the customer’s authorization code is not given, Vivint will send the first to respond. (buy provigil us)

You can choose exactly what level of support you need, or are willing to pay for, when you request a free quote. You can even choose to self-monitor and save the cost of professional monitoring altogether. The most basic package provides remote access to your security settings through the Vivint Smart Home app and offers smoke and CO2 monitoring with two-way audio support. The basic video monitoring and video storage package starts at $45 per month for one camera. Additional cameras are $5 more per month with up to six cameras costing $70 per month.

Vivint monitoring can’t compete with ADT’s more established monitoring centers, but it seems to outperform ADT when it comes to customer support based on user feedback on their respective websites. Vivint is unusual in offering medical monitoring with all of its plans, which is a service not usually provided by its rivals.

The competition

There are several notable monitored security alarm services available in the US to compete with Vivint. ADT is a household name in North America and other territories and offers an even higher level of security and support if needed. Like Vivint, it sells and installs equipment and then asks you to choose a subscription package and sign a 36-month contract. Both offer 24/7 monitoring and maintenance with quick response from their trained professionals and dispatch first responders if needed. However, ADT goes further by sending a private security guard if you choose the higher level of service, but offers little in the way of smart home automation.

Guardian Protection and Brink’s Home Security are similar to Vivint in selling a variety of security devices that come with a variety of subscription-paid monitoring options. Vivint offers a much wider selection of equipment and therefore more features as well.

There are also several unattended security systems available that offer similar equipment without any subscription or contract costs. You monitor the security footage and respond to any triggered alarms yourself. The first of these is simplisafe vs vivint, which will sell you all the hardware you need to protect your business and allow you to set it up yourself. His equipment is generally very easy to use. You can choose to sign up for SimpliSafe professional monitoring in countries where it is available, such as the US and UK, but there is no contract.


Final verdict

Vivint is truly leading the way when it comes to equipping your home or office with smart home security equipment. It has the widest range of devices to choose from and is backed by an award-winning 24/7 monitoring and maintenance service. The cost is a bit high because all systems require professional installation and a monthly subscription, but reviews of Vivint’s products are generally strong. If you need to protect your home or small business and the idea of ​​also controlling your HVAC and lighting with the same system appeals to you, then Vivint’s smart home experience is for you. If you’re only interested in security, there are more affordable ways to achieve this.

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